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Commitment and Warranty 

AN KHANG FURNITURE warrants to you, the original buyer, that goods shall be free of defects in material and/or workmanship attributable to manufacture for 12 months’ period. Damage resulting from improper handling after merchandise is received or from exposure to weather or extreme atmospheric conditions is not covered by our warranty. Warranty is subject to normal use under normal conditions. We will offer credit, replacement or provide component to any piece of furniture that is defective in material or workmanship under our terms and conditions. 

Limitation and Exclusion: 

1. Visible surface damage (scratches, nicks, tears, burns, cuts, scuffs, watermarks, indentations or pet damage, etc.) by user, negligence, abuse, normal wear and tear, accidents or used for purposes other than those intended … are not covered by this warranty. 

2. Proper care and usage are essential to preserving your rights under the warranty. This warranty does not apply if your goods is damaged by the use of detergents, abrasives or harsh cleaning agents.

3. An Khang Furniture makes no implied warranties of merchantability or fitness for a particular purpose. These and all other implied warranties are specifically disclaimed. By implied warranties, we references warranties that the law sometimes implies to have been given by the seller, even though they are not documented in writing.

4. Any product modification by wholesaler, retailer, consumer or other parties not authorized by An Khang will void this warranty.

5. This warranty does not cover floor samples or clearance products. 

Claims Procedure 

To exercise your rights under this warranty, you must provide: the original invoice number, date of damage or defect, product code and description, evidence of damage (photo or video) and how it occurred. For your convenience, there are a number of ways you may contact us: in writing, via fax or email.